A 50% deposit is required to book and schedule studio time. The remaining balance is due in full the day of your session – no exceptions. Certain special packages set up by the Studio Manager will require payment in full at the time of booking. A 3% credit card fee is added to all credit and debit card payments.
All studio time officially booked on our calendar MUST be used within the time selected. If technical difficulties do occur, it is the management’s discretion to reschedule or provide unused hours in the future. Studio time that has been purchased must be used within 72 hours of payment.
The client who is listed on the invoice as the payee owns the masters once the entire session is paid in full. All payments are final and non-refundable.
RESCHEDULING POLICIES
Please notify Management 2 hours in advance if you need to reschedule.
If you notify Management to reschedule in LESS than 2 hours before appointment time, the initial 50% deposit is forfeited. This action is required to prevent the loss of re-booking the Studio and the Engineer to another Client. Money spent beyond the initial 50% deposit that is not used, can go toward future studio time or bookings.
CANCELLATION POLICIES
If for any reason you need to cancel your studio time completely, please notify management immediately. For all cancellations, the initial 50% deposit is forfeited and non-refundable – no exceptions.
TARDINESS POLICIES
Appointment times have been arranged specifically for you. If you arrive late, your session may be shortened in order to accommodate others whose sessions follow yours. Depending upon how late you arrive, your engineer will then determine if there is enough time remaining to start the session.
Regardless of the length of the session, you will be responsible to pay for the entire session. Out of respect and consideration to your engineer and other clients, please plan accordingly and be on time. Thank you! 🙂
BEFORE YOUR SESSION
We use Pro Tools HD which is the industry standard in a tracking/mixing room. If you do not use ProTools, be sure to upload or bring your stems to us before or on the day of your session.
Location & instructions to your session will be sent out immediately after payment is received from booking. We encourage all of our clients due to traffic and depending on time of day, always plan on leaving 30-45 minutes prior to ensure that you’re not late for your session.
AFTER YOUR SESSION
After your session, we encourage you to stay in touch with your engineer or producer for any edits or revisions needed. However, your engineer will not always be able to assist you in booking your next session. The only way to book studio time is to call or text 470-315-2079 or book online at www.amberluvstudios.com
We will be in contact with you via email and phone to ensure that you received the highest quality customer service while at Amber Luv Studios. We often ask for a testimonial to publish on our website and further promote you as an artist in our community.
GENERAL POLICIES & REGULATIONS
For the comfort of all staff and clients, please refrain from smoking inside the studio. Our designated smoking areas are located on the side of the building and on the benches in front of the studio lobby. All illegal drug substances and weapons of any kind that are harmful or disruptive are strictly prohibited inside of Amber Luv Studios.
We reserve the right to deny entry or refuse business without refund, liability or compensation if the circumstances so require. Amber Luv Studios policies and regulations are subject to change without notice. Use of Amber Luv Studios logo on paper fliers, digital fliers, CD’s, DVD’s, banners or other promotional material is strictly prohibited without official written release by management.